Australian Community Workers Association Australian Community Workers Association

Application process

If you are seeking a skills assessment for migration purposes, you must submit a decision ready application.

You will need to create an account to access the applicant portal and submit the online form.

A lodged application must be decision-ready, an application with missing documents will be assigned a ‘not suitable’ outcome. You are entitled to appeal, however, there is a fee and additional processing time.


Applicant portal

The applicant portal is where you will manage your skills assessment. Through the portal you can:

  • apply online
  • check the status of a pending application
  • download your outcome certificate

You will receive an email when an assessing officer makes a change to the status of your application, including when your outcome is ready.


Payment is made at the time of submission (via Mastercard or Visa) and is non-refundable. If an alternative payment is necessary, please contact us.

Skills assessment – $965


Seventy-five per cent of applications are processed within 12 weeks. Applications can take longer if, for example, there are problems verifying documents.


This service is available on a case by case basis and incurs an additional fee of $165 (incl. GST) if paying within Australia or $150 if paying from overseas. If you wish to apply for fast-tracking select this option in the payment section of the online form. A fast-tracked application will take up to 6 weeks.

Using a migration agent

We will not discuss your application with other people unless you authorise us to do so. If you want someone to act on your behalf, you will need to attach a signed Form 956 authorising this person to act as your agent. The address used for correspondence will be that nominated on the form.

Communicating with the assessment team

Assessment officers are not available via phone. If you need to update your personal or contact details, email and include your Application ID in the subject line.

Please note that emails requesting pre-assessment advice or status updates will not receive a response.

Appeals and reviews

To contest a negative outcome please refer to the policy and procedure here.