Australian Community Workers Association Australian Community Workers Association

Application process

If you are seeking a skills assessment for migration purposes, you will need to create an account to access the skills assessment portal and submit the online form.

A lodged application must be decision-ready, an application with missing documents will be assigned a ‘not suitable’ outcome. You are entitled to appeal, however, there is a fee and additional processing time.


Skills assessment portal

The skills assessment portal is where you will manage your skills assessment. Through the portal you can:

  • apply online
  • check the status of a pending application
  • download your outcome certificate

You will receive an email when an assessing officer makes a change to the status of your application, including when your outcome is ready.

Online form

Please do not use capslock/all capitals when completing the online form.


Payment is made at the time of submission (via Mastercard or Visa) and is non-refundable. If an alternative payment is necessary, please contact us.

Skills assessment – $965


The current processing time is approximately 16 weeks. Please note this is an approximate timeframe only. Applications can take longer if, for example, there are complications verifying documents.


Due to an increase in skills assessment applications, we have temporarily suspended our fast-tracking service. Priority processing is not currently available for new applications.

Using a migration agent

We will not discuss your application with other people unless you authorise us to do so. If you want someone to act on your behalf, you will need to attach a signed Form 956 authorising this person to act as your agent. The address used for correspondence will be that nominated on the form.

Communicating with the assessment team

Assessment officers are not available via phone. If you need to update your contact details, email and include your Application ID in the subject line.


  • Email response time is 7 days however, emails requesting pre-assessment advice or status updates will not receive a response.
  • You must include your Application ID
  • Please do not send multiple follow up emails or ‘cc’ multiple ACWA accounts. Staff respond to emails as quickly as possible and this actually slows down response times.

Appeals and reviews

You can request an appeal or review of a negative assessment outcome. Please read the policy and procedure carefully before submitting a request.