We value your feedback – it can lead to improved services and experiences for others.
We have procedures in place to ensure feedback is taken seriously and complaints are dealt with through a fair and equitable process.
Complaints/feedback about us
Continuous improvement is important to us and we would like to hear from you if you think our services have fallen short of your expectations. Of course, if you think we have done well or if you have found a staff member particularly helpful, we would also love to hear about that too.
Please email info@acwa.org.au with your feedback. If you would prefer to provide details over the phone, you can request a callback.