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Skills assessment guidelines - Community Worker ANZSCO 411711


Before reading these guidelines please make sure you have read the pre-assessment information.

A community worker 'Facilitates community development initiatives and collective solutions within a community to address issues, needs and problems associated with recreational, health, housing, employment and other welfare matters.' (ABS, ANZSCO 411711)

Minimum requirements

There are two different pathways for applicants seeking assessment as a community worker. However, all applicants must, at a minimum:
  • Have a diploma level (AQF level 5) or higher qualification
  • Be proficient in English (refer to English language requirements)
  • Be current in the industry
Assessment pathways

Category A (ACWA accredited or overseas recognised qualification): This pathway is for applicants who have completed an ACWA accredited diploma or higher, or a course completed overseas that is recognised by ACWA.

Category B (Relevant diploma qualification and industry experience)
This pathway is for applicants who have completed a relevant diploma or higher in community services, human services, human welfare or similar and have a minimum of one year of industry experience.

Definitions

Relevant qualification
This refers to a course of study in community services, human services, human welfare (or similar), and qualifies an applicant to practice at the required skill level.

A relevant qualification should cover the following:
  • Sociology (including individual and family roles)
  • Community, social and political structure and function 
  • Individual human function, including psychological, physical and social aspects 
  • General and specialised welfare services and welfare systems 
  • Work with individuals, families, groups and communities 
  • Communication and basic counselling skills
Examples of relevant subjects within a qualification: Child development, counselling skills, human services, social justice, child protection, mental health, case management, group theory, drug and alcohol issues, crisis intervention, psychology, youth work, working with children and families, sociology, community development, juvenile justice.

ACWA accredited course
An applicant is deemed to have graduated from an ACWA accredited course if the course and campus was accredited by ACWA for the entire duration of the applicant’s study. If the course gained ACWA accreditation during the applicant’s study period, applications will be assessed on a case by case basis under this category. All ACWA accredited courses are listed on our course finder and include mandatory fieldwork placements.

Recognised overseas qualifications
Recognised courses are deemed to be of equivalent standard to an ACWA accredited course at a minimum of a diploma level. All overseas recognised courses are listed here.

Recognition of Prior Learning (RPL)
In instances where an applicant has used recognition of prior learning (RPL) to gain credit towards completing their qualification, ACWA will accept up to a maximum of 40% RPL.

Industry experience and skill level
Relevant professional experience involves the provision of direct service to clients at an individual, group, family or community level. This direct service can include intake assessment, crisis intervention, counselling, case work, case management, group facilitation and/or community development work.

It is paid work, post-qualification and must be at an appropriate skill level (this means the position must require a diploma in order to perform the duties and responsibilities). Full time work is considered to be employment at a minimum of 20 hours per week.

Certain jobs, for example, personal care and support work are rarely deemed suitable as they do not require a tertiary qualification to be appropriately undertaken. These roles typically involve tasks and activities such as activities accompanying clients to appointments, cooking, bathing, washing, providing recreational support etc. Examples of occupational titles that have previously been found to not meet the requirements are disability support worker, recreation assistant, activity assistant, community support worker.

Common occupational titles associated with community and human services work include:

Intake and Assessments Officer
Housing Officer/Worker
Counsellor (AOD, family, grief etc)
Juvenile Justice Officer/Worker
Case Worker/Manager Multicultural Support Officer/Worker
Child Protection Worker Parole Officer
Community Corrections Worker
Residential Care Coordinator
Community Development Officer
Social Worker
Crisis Intervention Worker
Youth Worker (including outreach)
Disability Services Officer  

PLEASE NOTE: having your occupational title listed does not necessarily mean your work experience is relevant for skills assessment/migration points advice. Refer to all relevant information.

Category A – ACWA accredited or overseas recognised qualification


Category A assessment criteria are:
  1. Completion of ACWA accredited diploma course or higher, or a course completed overseas that is recognised by ACWA and equivalent to an AQF level 5 diploma qualification or higher.
  2. English language proficiency
  3. Industry currency

Industry currency

Applicants are required to demonstrate currency in welfare work. Where the relevant qualification is more than 5 years old currency can be demonstrated through:

  • More than three months of industry experience (at least 20 hours per week) in a current role at the required skill level
  • Six months or more of industry experience (at least 20 hours per week) at the required skill level within the last two years
  • A minimum of 20 hours of participation in professional development activities per year for the last three years.
Category B – Relevant diploma qualification and one year of industry experience

Category B assessment criteria are:
  1. Completion of a relevant qualification comparable to AQF level 5 diploma or higher.
  2. Minimum of one year of relevant full-time (or part-time equivalent) industry experience at the required skill level within the last 5 years.
  3. English language proficiency
The industry requirement for Category B applicants is in place to ensure an applicant is able to demonstrate practice at the required skill level. For example, an applicant who holds a Master in Sociology may not have covered counselling and casework in their qualification. However, the applicant may demonstrate the achievement of such competencies through relevant work experience.

Document checklist

1) Identity (all applicants)
  • Certified copy of biography page of passport
  • If applicable, certified copy of evidence of name change
  • If applicable, a signed authorisation form for your migration agent
2) English proficiency (all applicants)
  • Evidence of English language proficiency
3) Qualifications (all applicants)
  • Certified copy of qualification (or letter of completion) showing the start date and end date the applicant was deemed to have completed the course.
  • Certified copy of transcript of results
  • If applicable (Category A only), certified copy of letter from your educational institution showing details of field placements (evidence of total 400 hours in two different placements)
4) Industry experience (Category B applicants)
  • Current CV/resume including 2 referees with current contact details, one of which must have been a workplace supervisor
  • Position descriptions for relevant work experience. Applicants must provide this evidence for all work experience claims made in the application.
  • Letter from employer showing details of the position including title, type, whether part-time or full time, and start and end dates. Applicants must provide this evidence for all work experience claims made in the application.
5) Industry currency (Category A applicants if applicable)
  • If using option 1 or 2
  1. Position description for the industry experience
  2. Letter from current employer showing details of the position including title, type, whether part-time or full-time, and start and end dates
  • If using option 3
  1. attendance and activity details eg.certificates, letter from provider with details of content and total hours.
6) Other supporting documents
  • If applicable, evidence of professional registration/membership in your country of training or a country you have worked in. Evidence can include a certified copy of registration certificate or online registration verification number.
Optional additional services

Documents to be provided by applicant for qualification comparability assessment:
  • Certified copy of skills assessment certificate from ACWA (if applying after a successful skills assessment application)
  • Certified copy of the qualification(s)
  • Certified copy of transcripts of results
  • Certified copy of biography page of passport
Documents to be provided by applicant for advice based on Australian or overseas work experience:
  • Certified copy of skills assessment certificate from ACWA (if applying after a successful skills assessment application)
  • Position descriptions with company details including name, email, address, business registration number, phone number, etc.
  • Letter from employer on company letterhead showing details of the position including position title, type. start and end dates, brief description of duties undertaken and qualification or experience needed for the position
  • Certified copy of biography page of passport
Application process and form

If you believe that you meet the eligibility requirements, download the application form here. This page also contains information regarding the application process such as document certification requirements, fees and time-frames so make sure you read it carefully.

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